Återbetalningspolicy

We are committed to providing an excellent shopping experience. If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the product, under the following conditions:

Return and Exchange Conditions
Items must be in their original, unused condition, with all original packaging and tags intact.
For non-quality-related reasons (e.g., personal preference), the buyer is responsible for the return shipping costs.

Quality Issues
For returns or exchanges due to quality issues (e.g., damage or defects), we will provide a refund or reship the product without requiring you to return the original item.

Please note, if we choose to reship the product to address the quality issue, the original item does not need to be returned.

Special Note on Natural Freshwater Pearl Jewelry
Please note that natural freshwater pearls may have slight dents or blemishes due to their natural formation process. These are considered normal characteristics and are not regarded as quality issues.

To initiate a return or exchange, please contact our customer service team first. We will provide further instructions after receiving your request.

Contact Us

If you have any questions, feel free to reach out to us via email at info@lisalsboutique.com. We are here to help!