Leveringspolitik

You can track your order on my homepage interface. 

Order Processing and Shipping Information

No matter which shipping method is selected, it takes 1-3 business days to process your order. Once your order is shipped, you will receive a tracking number.  

Please note that holidays such as Thanksgiving, Black Friday, and Cyber Monday may cause shipping delays. We are doing our best to ship as quickly as possible. After you receive the tracking number, it may take up to 5-7 business days for tracking information to update. Thank you for your patience!  

International Orders:

In rare cases, international shipping to certain countries may take 3-5 weeks. For countries with slower shipping times, such as Brazil, Germany, Italy, Mexico, the Netherlands, and Romania, delivery times may be even longer. We are not responsible for any delays caused by customs clearance processes in the destination country.  

Customs Duties and Taxes are not included, and it is the customer’s responsibility to pay these fees. We cannot determine the customs fees for each country, so please contact your local customs office if you have any questions.  

Tracking Your Order  

Once your payment is completed, you will receive an email confirming that your order has been processed (this may take up to 3 business days). After the order is shipped, you will receive a second confirmation email with your tracking number and a link to track your package. If you encounter issues with your tracking number or package delivery, please contact the courier directly before reaching out to us. Please allow 5-7 business days for tracking information to appear. In rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time if you have any concerns.  

Marked as Delivered but Not Received
  
All of our shipments include tracking information with delivery confirmation. If the tracking information shows that the item has been delivered to your order address but you have not received it, please contact your local post office to investigate this matter.  

For any questions or concerns, please email us at info@lisalsboutique.com.